yyyrTerms of Use
We at yyyr operate an online gaming and sportsbook platform available in jurisdictions where local law permits. Our services include football markets (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer tables, slot games, and esports betting. When you create an account on yyyr, you agree to the terms outlined here. These terms govern your account, deposits, withdrawals, disputes, and your use of our platform.
Our policy is straightforward: we enforce account verification, require accurate personal information, and maintain transparent transaction records. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and banks (mobile banking, local payment, online payment, e-wallet). We process withdrawals to your original payment method. We do not tolerate fraud, duplicate accounts, or unauthorized access.
This page explains what we expect from you as a user and what you can expect from us as a platform operator. If you have questions about our terms, contact our English-language support team during business hours.
Account opening and verification on yyyr
When you open an account on yyyr, we require your real name, date of birth, email address, and residential address. We use this information to verify your identity and comply with anti-fraud standards. We store this data securely and do not share it with third parties without your consent, except where required by law.
You must be of legal age in your jurisdiction to open an account on yyyr. We do not knowingly serve minors. During registration, you'll receive a verification email. Click the link to confirm your email and activate your account. If you do not verify within a set period, your account remains inactive.
Before your first withdrawal, we conduct account verification. You'll provide a copy of your identity document (passport, national ID, or similar) and proof of address (utility bill, bank statement, or government letter). We review these documents within standard business hours. Once verified, your account is cleared for withdrawals. This process typically takes one to two business days.
Prohibited account activity on yyyr
We do not permit duplicate accounts. If you already have an account on yyyr, do not create another. We detect duplicate accounts during verification and will close them without refunding any balance. We do not allow account sharing, fraudulent payment methods, or use of stolen identity documents. Any violation results in immediate account closure and forfeiture of funds.
We prohibit automated betting, bot usage, and market manipulation. If we detect these activities, we reserve the right to close your account and refer the matter to relevant authorities. We also prohibit money laundering and use of yyyr for illegal purposes.
Deposits and withdrawals on yyyr
We accept deposits via multiple payment methods. Mobile wallets (DANA, e-wallet, mobile banking, local payment, online payment) process instantly in most cases. e-wallet transfers route through your bank and settle within standard banking windows. Direct bank transfers (mobile banking, local payment, online payment, e-wallet) may take longer depending on your bank's processing hours. All deposits are final once confirmed. We do not reverse or refund deposits except in cases of accidental duplicate payments, which we process within five business days of the incident being reported.
Your account balance represents your available funds on yyyr. This balance covers all games, markets, and betting activity on our platform. You can withdraw your balance at any time, subject to verification and our withdrawal terms.
-
1
Request withdrawal on yyyrCashier
Log in, navigate to cashier, select withdraw, and enter the amount. Choose your payment method.
-
2
Confirm your requestVerification
Verify the withdrawal through email or your account. We may request additional information if needed.
-
3
Funds transferredProcessing
We process your withdrawal to your original payment method. Processing time depends on your payment provider.
Withdrawals are processed to your original payment method only. We do not transfer funds to third-party accounts. If you request a withdrawal, your funds will be returned to the mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank account you used for deposit.
Bonus terms on yyyr
From time to time, we may offer promotions or bonuses to new or existing users on yyyr. Any bonus offer is subject to specific terms, which we display clearly at the time of the offer. Bonuses typically require you to wager the bonus amount a certain number of times before you can withdraw it. We publish wagering requirements for every promotion. Bonuses expire if not used within the stated timeframe. We reserve the right to modify or cancel promotions without notice.
We do not allow bonus abuse — using multiple accounts to claim the same bonus, exploiting system errors, or using bots to farm bonuses. If we detect bonus abuse, we will cancel the bonus, close your account, and forfeit any associated balance.
Dispute resolution and contact
If you have a dispute with yyyr — for example, a transaction error, unauthorized access, or a disagreement about a game outcome — contact our support team. We maintain English-language support available during standard business hours. Provide your account details, describe the issue, and attach any relevant screenshots or transaction IDs. We investigate all disputes and respond within five business days.
If we cannot resolve your dispute through our support channel, we offer a formal complaint process. Submit a written complaint to our support email. We'll acknowledge receipt within two business days and provide a full investigation within 14 days. Our decision is final unless you pursue external arbitration through your local jurisdiction's consumer protection authority.
We do not guarantee that our services will be error-free or always available. We perform maintenance and may experience outages. We do not accept liability for losses resulting from service interruptions, unless caused by our gross negligence.
Our yyyr jurisdiction policy
We at yyyr provide our services only in jurisdictions where online gaming and wagering are permitted by local law. We do not offer our services in any region where such activities are prohibited. Users are responsible for verifying that their access and use of yyyr comply with their own jurisdiction's regulations. If you access yyyr from a prohibited jurisdiction, we reserve the right to close your account and forfeit your balance.
Our platform is available to users in supported regions. If you are in Jakarta, Surabaya, Bandung, Medan, or other Indonesian cities where our services are permitted, you can open an account on yyyr. If you are outside a supported region, you must not create an account.
- Account closure
- We can close your yyyr account at any time if you violate our terms or if we determine you are not in a supported jurisdiction.
- Fund forfeiture
- If we close your account due to terms violation, we may forfeit your balance. Closure due to jurisdiction will result in a refund within 30 days.
- Data retention
- We retain your account data and transaction history for seven years after account closure for legal and compliance purposes.
- Amendments
- We may amend these terms at any time. Changes take effect 14 days after notice. Continued use of yyyr constitutes acceptance.
General conduct and liability
When you use yyyr, you agree to conduct yourself lawfully. You will not attempt to hack, exploit, or manipulate our platform. You will not use automated tools, scripts, or bots without our explicit permission. You will not attempt to access other users' accounts. Any breach of these conduct rules results in immediate account closure.
We make no warranty that our services are uninterrupted or error-free. We do not accept liability for losses resulting from system outages, payment delays, or technical errors, except where such errors are caused by our gross negligence. Our maximum liability to you for any single incident is the amount you have deposited with us in the preceding 12 months.
These terms are governed by the laws of the jurisdiction where yyyr operates. Any dispute arising from these terms shall be resolved through arbitration or local legal channels as applicable. By opening an account on yyyr, you consent to these terms and acknowledge that you have read and understood this entire policy.